Terms of Use
These Terms of Use apply whenever you browse the Ukraine SPA website, contact our team, or request one of our massage, wellness, beauty, or spa treatments. They explain how our website may be used and outline the conditions that apply when booking our services.
By accessing or using https://ukrainespa.ae/, you agree to these Terms of Use. If you do not agree with any part of these terms, please discontinue using our website and online services.
Using Our Website
Our website is designed to provide information about Ukraine SPA, our treatments, facilities, pricing, and available booking options.
You may use this website for personal and lawful purposes only. Activities that interfere with the operation or security of the website, attempt to gain unauthorised access, upload malicious software, or disrupt the experience of other visitors are not permitted.
Although we regularly review the information published on our website, treatment availability, therapist schedules, operating hours, prices, and promotional offers may change without prior notice.
Booking Appointments
Appointments may be requested through our website, WhatsApp, phone, Telegram, email, or any other booking method made available by Ukraine SPA.
Submitting a booking request does not automatically confirm your appointment. A booking is confirmed only after our team has reviewed your request and provided confirmation.
To help every guest enjoy the full treatment experience, we recommend arriving a few minutes before your scheduled appointment. If you arrive late, your treatment time may be adjusted to avoid affecting other appointments.If your plans change, please let us know as early as possible so we can assist with rescheduling whenever possible.
Prices and Payments
Unless stated otherwise, all prices shown on our website are listed in United Arab Emirates Dirhams (AED).Treatment prices, promotional offers, service availability, and package details may be updated from time to time without prior notice.Where online payments are available, transactions are processed securely through trusted payment providers. Ukraine SPA does not retain complete debit or credit card information on its own systems.
Payment is required before or at the time your treatment is provided unless another arrangement has been confirmed by our team.
Health Information
Massage and wellness treatments may not be suitable for every guest.Before your treatment begins, please tell your therapist about any medical conditions, allergies, pregnancy, recent surgery, injuries, skin sensitivities, or other health concerns that may affect your treatment.Providing complete and accurate information helps us recommend suitable treatments and provide a safe and comfortable experience.
Where appropriate, Ukraine SPA may recommend changing or postponing a treatment if there are concerns about your wellbeing.Our services are intended to support relaxation and general wellbeing and should not be considered a substitute for professional medical advice, diagnosis, or treatment.
Guest Responsibilities
To help us provide a welcoming and comfortable environment for everyone, we ask that you:
- Provide accurate booking information.
- Arrive on time for your appointment.
- Inform your therapist of any relevant health conditions before treatment begins.
- Treat our therapists, employees, and other guests with courtesy and respect.
- Follow reasonable guidance provided during your visit.
Ukraine SPA reserves the right to refuse or discontinue a service if behaviour is abusive, threatening, inappropriate, or creates an unsafe environment for guests or employees.
Promotions and Special Offers
Throughout the year, Ukraine SPA may introduce seasonal promotions, treatment packages, exclusive offers, or limited-time experiences.Unless specifically stated otherwise, promotional offers cannot be combined with other discounts and remain subject to availability and any additional conditions that apply to the promotion.Ukraine SPA may modify or withdraw promotions without prior notice.
Website Content
All content published on this website, including text, photographs, graphics, logos, treatment descriptions, videos, branding, and design elements, is owned by Ukraine SPA unless otherwise stated.No content from this website may be copied, reproduced, distributed, modified, published, or used for commercial purposes without our prior written permission.
Third-Party Websites
For your convenience, our website may include links to third-party websites or online services.Ukraine SPA is not responsible for the content, security, availability, or privacy practices of websites that we do not own or operate. Once you leave our website, the policies of those websites will apply.
Limitation of Liability
We work to keep our website accurate, secure, and available. However, uninterrupted access cannot always be guaranteed, and occasional technical issues may occur.
To the fullest extent permitted by applicable law, Ukraine SPA is not responsible for delays, technical interruptions, temporary website outages, or circumstances beyond our reasonable control.Nothing in these Terms of Use limits any legal rights that cannot be excluded under the laws of the United Arab Emirates.
Changes to These Terms
We may revise these Terms of Use from time to time to reflect changes to our website, services, business operations, or legal requirements.The most recent version will always be available on this page together with the updated Last Updated date.
Governing Law
These Terms of Use are governed by the laws of the United Arab Emirates.Any dispute relating to these Terms of Use or the use of this website shall be subject to the jurisdiction of the competent courts of Dubai, United Arab Emirates.
Contact Ukraine SPA
If you have any questions about these Terms of Use, our team will be happy to assist you.
Ukraine SPA
Hilton Dubai Al Habtoor City
Sheikh Zayed Road, Business Bay
Dubai, United Arab Emirates
Opening Hours: 10:00 AM – 02:00 AM
Phone & WhatsApp: +971 52 260 4981
Email: [email protected]